📃 Terms & Conditions

📃 Terms & Conditions

Welcome to Aseel, operated by Mahendra & Co.. By accessing or using our website www.aseel.life and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before proceeding.

1. Ownership and Intellectual Property

All content on this website — including logos, images, text, graphics, packaging design, and product information — is the intellectual property of Mahendra & Co. / Aseel and is protected by copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

2. Product Information

We strive to provide accurate product details, descriptions, pricing, and availability. However, we do not warrant that all content is error-free, complete, or up to date. We reserve the right to correct any inaccuracies and to update product details at any time without prior notice.

3. Order Acceptance & Cancellation

  • Once an order is placed and confirmed, it cannot be cancelled if it has already been shipped.

  • We reserve the right to cancel any order in the event of:

    • Incorrect pricing or technical issues

    • Product unavailability

    • Suspicious or fraudulent transactions

You will be notified promptly in case your order is cancelled, and any payment made will be refunded in full.

4. Shipping & Delivery

All orders are processed within 1–2 business days, and delivery typically takes 3–7 working days, depending on your location. Delays due to courier services, natural events, or holidays are beyond our control.

For more information, please refer to our Shipping Policy.

5. Return & Refund Policy

We do not accept returns on food products. If your order arrives damaged, expired, or incorrect, please contact us within 48 hours. We will offer a replacement or refund based on the issue and your preference.

Read our full Return & Refund Policy for detailed steps.

6. Pricing & Taxes

All prices listed are in INR (₹) and include applicable GST unless stated otherwise. Prices are subject to change without notice.

7. Limitation of Liability

Under no circumstances shall Aseel / Mahendra & Co. be liable for any indirect, incidental, or consequential damages resulting from:

  • Use of or inability to use the website

  • Purchase or use of products

  • Errors, omissions, or inaccuracies on the website

8. Governing Law & Jurisdiction

These terms are governed by and construed in accordance with the laws of India. Any disputes arising shall fall under the exclusive jurisdiction of the courts in Navi Mumbai, Maharashtra.

9. Amendments to Terms

We may update these terms and conditions at any time. Changes will be posted on this page with a revised date. Continued use of the website constitutes acceptance of the updated terms.

For questions, feel free to contact us:
📧 Email: aseel.lifeee@gmail.com
📱 WhatsApp: +91 85274 26697 / +91 92701 44600